No sound from my Dell computer?

I recently bought a Dell Alienware Aurora R4 computer and a Dell W2306C monitor. I have them connected with a DVI cable and I can’t get any sound out of it. I tried using one of the jacks that plug into the green port on my pc but still nothing happens. Also, it isnt muted because when I hover over the sound icon, it says ‘No speakers or headphones are plugged in.’ and when I click on it, it just runs a troubleshooter. It also doesn’t work if I directly plug headphones into the computer. Please help.
I am using Windows 8 if that helps.


  1. Geforce says:

    its a simple fix check on your computer if all the wires and cables are connected check any lose wire by pushing it in hard but not to hard to break it thats how i fix my computer sound problem its the wire that not plugged in properly thats causing it

  2. MarioSegaFreak says:

    Do you have sound drivers?

    Is audio output enabled in the bios?

  3. Dell Inc. says:

    Hi Joe,

    My name is Harish and I work for the Social Media and Community Team at Dell. You can check the following steps to resolve the issue.

    Step 1
    Ensure the drivers are installed correctly (verify the same by checking the same in device manager). The system has the option of on-board sound card (Realtek ALC892) & Discrete sound card (Creative Sound Blaster® X-Fi™ Titanium / Creative Sound Blaster® X-Fi™ Xtreme Audio) . If not installed, update the same from the dell support website.

    Step 2
    Ensure the correct play back device is selected in the control panel.

    Step 3
    Check if the Speaker cables are connected to the right port.

    Dell-Harish K

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